| Tool | Brief Description |
|---|---|
| Build Community: Focus on Social Capital | Social capital is built through hundreds of little and big actions we take every day. This information sheet will get you started on building social capital in your community. |
| Consensus Building | Consensus is a cooperative process in which all group members develop and agree to support a decision in the best interest of the whole. |
| Effective Listening | Listening invites participation, displays consideration, and models effective behavior. It also forms the basis of effective persuasion as leaders listen for motivations, concerns, and values in what others are saying. |